About Mr. Reliable
About Us
Founder, Drew Gay, is a seasoned business professional who has worked for multiple HVAC companies across multiple states. He’s experienced both good and bad practices driven by corporate priorities. Some companies focus on their customers, some focus on their employees, and others prioritize single transactions – just get the sale.
At Mr. Reliable we know that a successful business is one that commits to satisfying its customers. This is done by hiring and training caring professionals who want to positively change this industry. We provide an opportunity for lifelong careers, investing in our employees long term, so the customer receives the end result of someone who takes pride in their work and stands behind everything we do as a team.
Our team goes the extra mile for our customers. Your home is a substantial asset and it should be a reliably safe, comfortable space that grows in value over time. Our measure of success is to earn customers for life.
Consistent, high quality results every time. It’s Just How We’re Programmed!
Why Choose Mr. Reliable?
As a local heating and AC company, we always treat our customers as our own family, with friendliness, honesty, respect, and understanding. At our first meeting, whether its an installation consultation or a minor repair, we will take the time to get to know your heating and cooling needs. We ensure that we always conduct work that will achieve the desired result, improve the efficiency of your current system, and improve the safety of your home within your financial means.
Additionally, we consider transparency a hallmark feature of any trustworthy and reliable relationship. Our pros will provide thorough explanations of any work we need to complete an accurate timeframe for the work. With any installation we will verify that our customers understand how to use the system properly and know what to expect further down the road.
Here at Mr. Reliable Heating and Air, we understand that HVAC problems always strike at inopportune times. You and your family should never be stuck in the sweltering heat of Houston, TX, summers without a functioning AC system, or left to shiver in the chilly winter temperatures without an efficient heating source. You can give us a call, and we will show up at your door with a smile, all our necessary equipment, and common repair parts so we can fix any minor repairs immediately.
Our Services
Our Team
Drew Gay- Founder
Drew has been a record-setting performer in both the Finance and HVAC industries. He prides himself in being able to explain complex concepts in simple terms. He is a lifelong learner and people-first person who, whenever possible, can be seen running mile after mile. He intends to make customers and team members a family that respectfully support each other.
Sykes Yeates- Co-Owner
Sykes is a co-owner of Mr. Reliable. He has nearly a decade of experience deploying growth capital in private companies. In 2024, Sykes partnered with Drew and Bobby as Mr. Reliable’s principal investor.
Bobby Gay- Operations Manager
Bobby believes in hiring passionate employees, teaching them to follow proven methods and always searching for improved performance, which delivers winning outcomes for our customers. He is an avid reader and, when not working, loves hanging out with grandsons Carter and Griffin.
Our Service Area
Mr. Reliable Proudly Serves Houston and the Surrounding Areas
